Customs House

Venue Type: Event Venue

Location: 399 Queen St, Brisbane, Australia

About Customs House

Customs House is an event venue located at 399 Queen Street in Brisbane, offering space for various gatherings throughout the city. Open Monday through Sunday with extended hours on weekends, the venue operates from 9:00 AM weekdays and 11:00 AM on Sundays, with evening availability extending to 10:30 PM on Fridays and Saturdays. This central Brisbane location provides convenience for event planners working with clients in and around the area, with a focus on accessibility and flexible scheduling. Whether you're coordinating a corporate function, social gathering, or special celebration, Customs House works with organizers to accommodate their needs. For detailed information about capacity, available facilities, and booking options, visit their website or contact them at +61 7 3365 8999 to discuss your upcoming event requirements.

Planner Insights

# CUSTOMS HOUSE EVENT VENUE - PLANNER INSIGHTS & FAQ **Best For:** Corporate functions and professional gatherings, cocktail events and networking functions, intimate celebrations and special occasions, cultural and community events **Estimated Budget Range:** $2,000–$8,000+ (venue hire dependent on group size, time slot, and duration; additional costs for catering, AV, and staffing to be confirmed during consultation) **What planners usually like:** - Prime CBD location on Queen Street with excellent accessibility via public transport and nearby parking options - Extended evening hours until 10:30 PM on weekends, providing flexibility for after-work functions and evening celebrations - Historic venue character that appeals to clients seeking distinctive Brisbane locations with architectural appeal - Central positioning convenient for attendees working or based throughout the Brisbane CBD and surrounding areas **Things to clarify before booking:** - Confirm exact room capacity and whether the venue offers multiple breakout spaces or one primary event area - Understand what's included in venue hire versus additional costs for tables, chairs, kitchen facilities, bar setup, and technical requirements - Verify in-house catering options or external caterer policies, as this significantly impacts budget and logistics - Confirm availability and costs for AV setup, lighting, and technical support, particularly for corporate presentations or evening events

Frequently Asked Questions

Is Customs House suitable for corporate team-building events and professional conferences?**
Yes, Customs House's central CBD location and flexible operating hours make it practical for corporate functions. However, you'll need to confirm room configurations, breakout space availability, and whether they can accommodate AV setup and presentation requirements. Contact them directly to discuss your specific corporate needs and technical specifications. **
What's the venue's capacity, and can it accommodate groups of varying sizes?**
Capacity details aren't publicly listed, so this must be confirmed directly with the venue. Call +61 7 3365 8999 to discuss your expected guest count and learn whether they offer flexible configurations for smaller or larger groups. **
Are there parking facilities nearby for event guests?**
Customs House is located on Queen Street in Brisbane's CBD, which has multiple public parking options within walking distance, including commercial car parks and street parking. However, confirm with the venue whether they provide preferred parking arrangements or validation options for your event guests. **
Can we arrange external catering, or does Customs House have in-house catering requirements?**
This is essential to clarify before booking. Many Brisbane CBD venues have catering partnerships or requirements. Contact the venue to understand whether they provide catering services, permit external caterers, and what associated fees or restrictions apply. **
What's included in the venue hire fee, and what are common additional costs?**
Standard inclusions vary significantly between venues. Confirm whether tables, chairs, bar facilities, sound system, and basic lighting are included, or if these are add-on costs. Understanding the full breakdown prevents budget surprises and helps you calculate true event costs. **
How far in advance should we book, and what's the cancellation policy?**
Given limited public information, booking requirements and cancellation terms should be discussed directly with the venue. Contact them as soon as dates are tentative to understand availability during peak periods and to clarify their cancellation and rescheduling policies.

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