Shamaya Ballroom & Garden by Samaya Group

Venue Type: Wedding Venue

Location: Jl. Embong Sawo No.1, Embong Kaliasin, Kec. Genteng, Surabaya, Indonesia

About Shamaya Ballroom & Garden by Samaya Group

Shamaya Ballroom & Garden by Samaya Group is a wedding venue located in Surabaya, serving customers across the city. Situated at Jl. Embong Sawo No.1 in the Genteng district, the venue combines indoor ballroom space with garden facilities, offering flexible settings for celebrations. The team works with couples throughout the planning process, known for clear communication and attentive service. Open daily from 9:00 AM to 5:00 PM, they're available to discuss your event needs and answer questions about their offerings. Contact them at +62 811-3322-881 or visit http://www.samayagroup.id/ to learn more about availability, packages, and how they can support your wedding vision. A practical option worth considering when comparing wedding venues in Surabaya.

Planner Insights

# SHAMAYA BALLROOM & GARDEN BY SAMAYA GROUP - EVENT PLANNER GUIDE ## PART 1: PLANNER INSIGHT **Best For:** Traditional Indonesian weddings, hybrid indoor-outdoor celebrations, medium to large guest gatherings, couples seeking flexible venue layouts with both climate-controlled and garden spaces **Estimated Budget Range:** IDR 50-150 million+ (contact venue for precise quotes; pricing varies significantly based on guest count, date, and service inclusions typical for Surabaya wedding venues in this category) **What planners usually like:** - Dual venue setup combining ballroom and garden spaces provides flexibility for ceremony-reception splits or cocktail hour outdoor transitions - Located in central Genteng district with established accessibility for Surabaya guests and vendors - Responsive team with reputation for clear communication throughout planning process, reducing coordination friction - Part of Samaya Group infrastructure suggests potential vendor ecosystem and consolidated services **Things to clarify before booking:** - Confirm exact capacity limits for ballroom versus garden spaces, and whether capacities are flexible or fixed - Obtain detailed amenities list including kitchen facilities, AV/lighting capabilities, tables/chairs inclusions, and parking provisions - Verify what's included in "packages" versus à la carte pricing, including catering, decoration, and technical support - Ask about peak vs. off-peak pricing structure and booking lead time requirements for preferred dates - Understand cancellation/rescheduling policies and force majeure clauses, especially relevant for outdoor garden components

Frequently Asked Questions

How do I know if Shamaya's capacity will work for my guest count?**
The venue doesn't publicly list capacity specifications, so your first conversation should focus on this. Contact them at +62 811-3322-881 with your estimated guest count and ask for both indoor ballroom and garden maximum capacities. Request floor plans to visualize your guest configuration and understand whether the spaces can be combined or must be used separately. **
What's typically included in their wedding packages versus what costs extra?**
Standard Surabaya wedding venues vary widely in what's bundled. Ask specifically about: table/chair setup, basic lighting, catering kitchen access, AV equipment, decoration allowances, and staff support. Many venues charge separately for premium lighting, custom décor, or extended hours, so get itemized pricing to accurately budget your event. **
Is the garden space usable year-round in Surabaya's climate?**
Surabaya's tropical climate brings wet season (October-April) with heavy rainfall. Confirm whether the garden has weather contingencies like tent/canopy provisions, drainage systems, or covered alternatives. Understand what happens to your timeline and costs if weather forces an indoor pivot on your wedding day. **
How should I plan vendor coordination for both ballroom and garden spaces?**
The dual-space setup requires detailed logistics planning. Ask if the venue provides a site coordinator to manage vendor flow between locations, parking for vendor vehicles, and separate prep areas for catering and décor teams. Clarify whether vendors must arrive simultaneously or if staggered setup is possible between the two spaces. **
What are the booking requirements and payment terms?**
Contact them directly to understand: minimum deposit amount, payment schedule (installments or milestone-based), final headcount confirmation deadline, and whether dates are held with or without payment. Ask about their cancellation policy and whether they offer any rebooking flexibility given external factors that might affect wedding planning. **
Can I bring my own catering, or is their catering mandatory?**
Many Surabaya venues require exclusive catering partnerships or levy steep outside-catering fees. Directly ask about their catering policy, whether you can choose from approved vendor lists or bring external caterers, and what service charges apply. This significantly impacts your overall budget and menu flexibility.

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